We accept printed confirmation email. Alternatively, you may show us your confirmation email using your mobile.
You may email to us and our customer service team will email you the e-confirmation within 24hours. Alternatively, if you are the person who bought the ticket, kindly show the counter staff your registered passport number / telephone / Identity Card. The counter will issue the ticket to you.
Katong V: 63486909, Kovan: 62948909
Normally our company will open their schedule 2 month in advance.
Kindly check your junk mail for the confirmation/e-receipt. If there is no e-receipt received, kindly email to us, our customer service team will respond to you within 24 hours after receiving your email.
We offers a unique flexibility in user registration. It is not required to register to buy tickets online. However, frequent passengers are encourage to register with us to benefit any promotional item on going.
All the booking are confirmed and cannot be cancelled or changed. However, you can send an email to us to raise your request at least 7 days before the schedule departure time subjected to charges.
Yes, we will refund to you if you made the same booking twice. But you must email us the booking details within 1 hour after your booking has been made. Terms and conditions apply.
There is no child ticket available.
Child below 2 years old does not require a ticket. However, you are advisable to buy ticket for your child for safety reason.
Yes, you just need to print out the e-confirmation and your friend with the e-confirmation can collect ticket from the counter.
The journey will take around 5 to 6 hours depending on the traffic condition, this is also applicable for the journey from KL to Singapore.
The journey will take around 4 to 5 hours depending on the traffic condition, this is also applicable for the journey from Malacca to Singapore.
Textile centre: Lavendar MRT/ Nicoll Highway MRT
Katong V: Dakota MRT
There will be a short toilet break toilet break along highway. If you have urgent matters, kindly inform the bus driver.
Singaporeans, Thailand and Malaysians do not need visas. However visa requirements do apply to many other nationalities. It is very important to check if visas are required for your journey because you may be refused the entry without a visa and we are not held responsibility for that consequence. Creating visas on the spot at the custom of 2nd link is not advisable because it will take more than 30 min and the coach will not wait more than 30 min. For more information, you may visit the following website:
Ministry of Foreign Affairs
a) For Malaysia, please click here.
b) For Singapore, please click here.
Address : Ministry of Foreign Affairs, Tanglin, Singapore 248163
Email : [email protected]
Tel : (65) 6379 8000
Fax : (65) 6474 7885
MFA One Call Centre : 1-800- 476 8870
(Toll-free for calls made from Singapore)